Refund Policy
Last updated 2026-09-09.
Money-back guarantee
If a bank, DMV, title company, or court clerk rejects your affidavit for any reason traceable to following this kit, we issue a full refund within one business day of hearing the stated rejection reason. Because presenting an affidavit can take a few weeks after the statutory waiting period ends, you have 30 days from purchase to report a rejection and claim this refund — and if your process runs longer than that, contact us anyway; the guarantee still applies once you have the rejection reason in hand.
How to request a refund
- Email support@estateaffidavitguide.com from the email address used at checkout.
- Include the stated rejection reason (a description or the relevant portion of a denial letter is fine — no need to share personal financial details).
- We process the refund to your original payment method. Funds typically appear within 3–5 business days.
Standard refund window
For any other reason, refund requests submitted within 7 days of purchase are honored without question. After 7 days, contact us — we'd rather hear about a problem than have an unhappy buyer.
What is not covered
- Rejections based on facts unrelated to the affidavit itself — for example, the estate actually exceeding the statutory dollar cap, a contested heir dispute, or missing an unrelated document like a certified death certificate.
- Rejections caused by deviating from the kit's instructions or using a non-official template where the state publishes one.
If the rejection is borderline, we default to issuing the refund.