Refund Policy
Last updated 2026-10-07.
The short version
- Rejected because of the kit? If a bank, DMV, title company, or court clerk rejects your filing for a reason traceable to following the kit, you get a full refund within one business day of us hearing the reason. Report it within 30 days of purchase.
- Changed your mind? Ask within 7 days of purchase and you get a full refund, no questions asked.
- Some products are sold as a guide rather than a kit (where the state has no fill-in form, or the process is court-petition based). Everything below applies to guides exactly as it does to kits.
Money-back guarantee: rejection traceable to the kit
If a bank, DMV, title company, or court clerk rejects your affidavit or filing for a reason traceable to following this kit, we issue a full refund within one business day of hearing the stated rejection reason.
You have 30 days from purchase to report a rejection. A state's waiting period can mean you can't present your filing until close to or after day 30. If that's you, email us before day 30 and tell us your timeline: the guarantee still applies once you have the rejection reason in hand.
What is covered
- A rejection because the form, wording, attachments or presentation steps did not match what the kit told you to do.
- A rejection because the kit's description of the state requirement was wrong or out of date.
- A borderline rejection. If we can't tell whether it traces to the kit, we default to issuing the refund.
What is not covered
- An estate that turns out to be over the state's statutory dollar limit, or otherwise ineligible for the process you used.
- A dispute among heirs or a contested estate.
- A missing document that has nothing to do with the affidavit itself, such as a certified death certificate.
- A rejection caused by deviating from the kit's instructions, or by using a non-official template where the state publishes an official form.
If a rejection falls in this second list but you're within 7 days of purchase, the standard window below still applies.
How to request a refund
- Email support@estateaffidavitguide.com from the email address used at checkout.
- For a rejection, include the stated reason (a description or the relevant portion of a denial letter is fine — no need to share personal financial details).
- We process the refund to your original payment method. Funds typically appear within 3–5 business days.
Standard refund window: 7 days, any reason
For any other reason, refund requests submitted within 7 days of purchase are honored without question. After 7 days, contact us — we'd rather hear about a problem than have an unhappy buyer.